Zoho CRM
$70/mo est.
- Per user
- $14/user/mo (Standard)
- Free tier
- Yes (3 users)
- Marketing automation
- Professional+
- Integrations
- 1,000+
- Pipeline
- Yes
- Est. monthly cost
- $70/mo
Zoho CRM
Strong value CRM with native AUD pricing, a free plan for small teams, and access to the wider Zoho ecosystem.
- Per user
- $14/user/mo (Standard)
- Free tier
- Yes (3 users)
- Integrations
- 1,000+
- Onboarding
- None
Best for
Budget-conscious businesses wanting strong value. AUD pricing, a free plan for up to 3 users, and part of the Zoho ecosystem of 40+ apps.
Pricing breakdown
Every fee we track, grouped by where it applies.
Last verified 25 May 2026.
Strengths and trade-offs
Pros
- Native AUD pricing with no currency surprises
- Excellent value from $14/user/mo
- Free plan for up to 3 users
- Part of the Zoho ecosystem of 40+ apps
Cons
- Interface can feel busy with so many features
- Best value needs annual billing
- Marketing automation only from the Professional tier
- Support is business hours rather than 24/7
About Zoho CRM
Zoho CRM offers some of the best value in the category, with capable sales, automation, and AI features at a low per-user price. It is the only major CRM that publishes Australian dollar pricing, so there are no exchange-rate surprises.
It also sits inside the wider Zoho ecosystem of more than 40 business apps, which is attractive if you want one vendor for CRM, email, books, and more. The trade-off is an interface that can feel busy and a few features that only appear on higher tiers.
Zoho CRM was founded in 2005 and is headquartered in Chennai, India.
How Zoho CRM compares
Side-by-side with the closest alternatives by estimated cost.
Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.
Freshsales
$63/mo est.
- Per user
- $13/user/mo (Growth)
- Free tier
- Yes (3 users)
- Marketing automation
- Yes (Growth+)
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- $63/mo
Monday CRM
$84/mo est.
- Per user
- $17/seat/mo (Basic)
- Free tier
- No
- Marketing automation
- Pro+
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- $84/mo
Copper
$84/mo est.
- Per user
- $17/user/mo (Starter)
- Free tier
- No
- Marketing automation
- Professional+
- Integrations
- 100+ (Google focus)
- Pipeline
- Yes
- Est. monthly cost
- $84/mo
Common questions about Zoho CRM
The same questions Australian merchants ask before signing up.
Zoho CRM does not publish a standard rate in Australia. Pricing is quoted based on your business size, industry, and card mix. Request a quote on their site, or use our free fee calculator to compare against providers that do publish rates.
Contract terms for Zoho CRM are not publicly listed. Confirm with their sales team before signing.
Zoho CRM settlement times are not publicly listed.
Zoho CRM AMEX pricing in Australia is not publicly listed. Ask their sales team whether AMEX acceptance and rates are included.
Zoho CRM does not advertise least-cost routing for Australian merchants. If you take a lot of contactless debit, compare against providers that do support it on our comparison page.
Zoho CRM is best suited to budget-conscious businesses wanting strong value. aud pricing, a free plan for up to 3 users, and part of the zoho ecosystem of 40+ apps. To see how it stacks up for your specific volume and card mix, try our free fee calculator.
We may earn a commission when you click through to Zoho CRM and sign up, where a commercial arrangement is in place. This never affects ranking, the data we publish, or the comparisons we make on this page. Read our terms for the full picture.
We may earn a commission when you click through to a provider. This never affects ranking or data shown. Read our terms.
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