Insightly
$203/mo est.
- Per user
- $41/user/mo (Plus)
- Free tier
- Yes (2 users)
- Marketing automation
- Add-on
- Integrations
- 250+
- Pipeline
- Yes
- Est. monthly cost
- $203/mo
Insightly
CRM combined with project management, Australian-founded, with a free plan for very small teams.
- Per user
- $41/user/mo (Plus)
- Free tier
- Yes (2 users)
- Integrations
- 250+
- Onboarding
- None
Best for
Service businesses wanting CRM combined with project management. Australian-founded, with a free plan for 2 users.
Pricing breakdown
Every fee we track, grouped by where it applies.
Last verified 25 May 2026.
Strengths and trade-offs
Pros
- CRM and project management in one tool
- Australian-founded heritage
- Free plan for up to 2 users
- Good fit for service and project-based businesses
Cons
- Higher per-user price than rivals at the Plus tier
- Marketing automation is a separate paid add-on
- Limited AI features
- Prices in USD
About Insightly
Insightly pairs CRM with project management, which suits service and project-based businesses that want to track a deal from first contact through to delivery in one tool. It was founded in Australia before moving its headquarters to the United States.
A free plan covers up to two users for trialling, but the entry paid tier is priced higher per user than several rivals, marketing automation is a separate paid add-on, and AI features are limited. Prices are set in US dollars.
Insightly was founded in 2009 and is headquartered in San Francisco, USA.
How Insightly compares
Side-by-side with the closest alternatives by estimated cost.
Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.
Salesforce
$175/mo est.
- Per user
- $35/user/mo (Starter Suite)
- Free tier
- No
- Marketing automation
- Add-on (Marketing Cloud)
- Integrations
- 5,000+
- Pipeline
- Yes
- Est. monthly cost
- $175/mo
Pipedrive
$114/mo est.
- Per user
- $23/user/mo (Essential)
- Free tier
- No
- Marketing automation
- Advanced+
- Integrations
- 400+
- Pipeline
- Yes (best-in-class)
- Est. monthly cost
- $114/mo
Monday CRM
$84/mo est.
- Per user
- $17/seat/mo (Basic)
- Free tier
- No
- Marketing automation
- Pro+
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- $84/mo
Common questions about Insightly
The same questions Australian merchants ask before signing up.
Insightly does not publish a standard rate in Australia. Pricing is quoted based on your business size, industry, and card mix. Request a quote on their site, or use our free fee calculator to compare against providers that do publish rates.
Contract terms for Insightly are not publicly listed. Confirm with their sales team before signing.
Insightly settlement times are not publicly listed.
Insightly AMEX pricing in Australia is not publicly listed. Ask their sales team whether AMEX acceptance and rates are included.
Insightly does not advertise least-cost routing for Australian merchants. If you take a lot of contactless debit, compare against providers that do support it on our comparison page.
Insightly is best suited to service businesses wanting crm combined with project management. australian-founded, with a free plan for 2 users. To see how it stacks up for your specific volume and card mix, try our free fee calculator.
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