Freshsales
$63/mo est.
- Per user
- $13/user/mo (Growth)
- Free tier
- Yes (3 users)
- Marketing automation
- Yes (Growth+)
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- $63/mo
Freshsales
Affordable CRM from Freshworks with a built-in phone, AI lead scoring, and a free plan for small teams.
- Per user
- $13/user/mo (Growth)
- Free tier
- Yes (3 users)
- Integrations
- 200+
- Onboarding
- None
Best for
Small businesses wanting affordable CRM with a built-in phone and AI. Free plan for 3 users and strong value at the entry level.
Pricing breakdown
Every fee we track, grouped by where it applies.
Last verified 25 May 2026.
Strengths and trade-offs
Pros
- Built-in phone and dialler, no third-party tool needed
- Freddy AI for lead scoring and email generation
- Free plan for up to 3 users
- Strong value at the entry tier
Cons
- Prices in USD
- Advanced automation needs higher tiers
- Smaller integration library than HubSpot or Salesforce
- Reporting depth trails the market leaders
About Freshsales
Freshsales packs a lot into a low price. It is one of the few CRMs with a built-in phone and dialler, so sales teams can call contacts without a separate tool, and Freddy AI handles lead scoring and email drafting on paid plans.
A free plan for up to 3 users makes it easy to trial, and the entry paid tier is among the cheapest here. The integration library and reporting depth trail the larger platforms, and prices are set in US dollars.
Freshsales was founded in 2010 and is headquartered in Chennai, India.
How Freshsales compares
Side-by-side with the closest alternatives by estimated cost.
Per-user pricing based on 5 users and 1,000 contacts, using each free plan where it fits.
Zoho CRM
$70/mo est.
- Per user
- $14/user/mo (Standard)
- Free tier
- Yes (3 users)
- Marketing automation
- Professional+
- Integrations
- 1,000+
- Pipeline
- Yes
- Est. monthly cost
- $70/mo
Monday CRM
$84/mo est.
- Per user
- $17/seat/mo (Basic)
- Free tier
- No
- Marketing automation
- Pro+
- Integrations
- 200+
- Pipeline
- Yes
- Est. monthly cost
- $84/mo
Copper
$84/mo est.
- Per user
- $17/user/mo (Starter)
- Free tier
- No
- Marketing automation
- Professional+
- Integrations
- 100+ (Google focus)
- Pipeline
- Yes
- Est. monthly cost
- $84/mo
Common questions about Freshsales
The same questions Australian merchants ask before signing up.
Freshsales does not publish a standard rate in Australia. Pricing is quoted based on your business size, industry, and card mix. Request a quote on their site, or use our free fee calculator to compare against providers that do publish rates.
Contract terms for Freshsales are not publicly listed. Confirm with their sales team before signing.
Freshsales settlement times are not publicly listed.
Freshsales AMEX pricing in Australia is not publicly listed. Ask their sales team whether AMEX acceptance and rates are included.
Freshsales does not advertise least-cost routing for Australian merchants. If you take a lot of contactless debit, compare against providers that do support it on our comparison page.
Freshsales is best suited to small businesses wanting affordable crm with a built-in phone and ai. free plan for 3 users and strong value at the entry level. To see how it stacks up for your specific volume and card mix, try our free fee calculator.
We may earn a commission when you click through to Freshsales and sign up, where a commercial arrangement is in place. This never affects ranking, the data we publish, or the comparisons we make on this page. Read our terms for the full picture.
We may earn a commission when you click through to a provider. This never affects ranking or data shown. Read our terms.
Work at Freshsales? Claim this listing
Compare Freshsales
Compare Freshsales against every other Australian provider on price, contract terms, and features.