ActiveCampaign logo

ActiveCampaign

ActiveCampaign is an email marketing automation platform with a built-in CRM, priced by contact count rather than per user.

Best for

Businesses wanting email marketing automation and a CRM in one platform, priced per contact rather than per user.

A sales CRM with deal pipelines, workflow automation and email tracking, bundled with its marketing automation and priced by contact count rather than per seat, with no platform fee.

Per user
Per contact (from $23/mo)
Free tier
No
Integrations
870+
Onboarding
None

How ActiveCampaign compares

All prices in AUDPrices checked

Side-by-side with the closest alternatives by estimated cost.

Per-user pricing based on 2 users and 1,000 contacts, using each free plan where it fits.

Salesforce logo

Salesforce

$70/mo est.

Per user
$35/user/mo (Starter Suite)
Free tier
No
Marketing automation
Add-on (Marketing Cloud)
Integrations
5,000+
Pipeline
Yes
Est. monthly cost
$70/mo
Copper logo

Copper

$64.12/mo est.

Per user
$32/user/mo (Basic)
Free tier
No
Marketing automation
Professional+
Integrations
100+ (Google focus)
Pipeline
Yes
Est. monthly cost
$64.12/mo

ActiveCampaign head-to-head comparisons

See how ActiveCampaign compares to others like HubSpot on price, contract terms and features, side by side.

Common questions about ActiveCampaign for CRM software

The same questions Australian merchants ask before signing up.

  • ActiveCampaign is priced per contact, not per user, so you can add team members without paying more. The Starter plan begins at a base monthly fee that covers up to 1,000 (Starter) contacts. Costs increase as your contact list grows through published tiers, and there is no limit on the number of users on any paid plan.

  • ActiveCampaign does not have a free plan. A 14-day trial is available across all plans so you can test the full feature set before subscribing. Paid plans are billed monthly or annually, with annual billing offering a discount.

  • ActiveCampaign combines a sales CRM with what is widely considered best-in-class email marketing automation. Where most CRMs bolt on basic email tools, ActiveCampaign was built automation-first: multi-step visual workflows, predictive sending, lead scoring, and conditional logic are all native. The trade-off is that the pure sales CRM pipeline is lighter than dedicated tools such as Pipedrive.

  • ActiveCampaign connects with more than 870 tools including Gmail, Outlook, Shopify, WooCommerce, Salesforce, Zapier, and most popular accounting and e-commerce platforms. This is one of the broader integration libraries in the CRM category and covers both sales and marketing use cases.

  • Per-contact pricing means your monthly cost scales directly with list size. A business that actively grows its database can see costs increase quickly even without adding new team members. The upside is that extra users never increase your bill. It is worth auditing your contact list regularly to remove inactive contacts and keep costs down.

  • ActiveCampaign is generally rated higher for marketing automation depth. Its visual workflow builder, conditional branching, and predictive AI features are more advanced than HubSpot at comparable price points. HubSpot has the edge on all-in-one platform breadth, a free starting plan, and a larger app ecosystem. Teams whose primary need is sophisticated email automation will find ActiveCampaign the stronger tool.

  • ActiveCampaign is available to Australian businesses and is used by many local SMBs and marketing teams. Note that plans are priced in USD, so AUD costs will vary with the exchange rate. The comparison table shows current AUD-converted figures based on the latest rate.

Strengths and trade-offs

Pros

  • Industry-leading marketing automation
  • Priced per contact, so extra users cost nothing
  • Strong predictive and AI features
  • 870+ integrations

Cons

  • Per-contact pricing grows as your list grows
  • No free plan, only a 14-day trial
  • Sales CRM is lighter than dedicated tools
  • Prices in USD

About ActiveCampaign

ActiveCampaign is best known for marketing automation, and its CRM is built to sit alongside that strength. If your priority is nurturing contacts with sophisticated email and automation, few tools match it.

Its pricing model is unusual: you pay by the number of contacts in your database, not by the number of users, so adding team members costs nothing. The flip side is that costs climb as your contact list grows, and the sales CRM itself is lighter than dedicated tools like Pipedrive.

ActiveCampaign was founded in 2003 and is headquartered in Chicago, USA.

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