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Close is a sales CRM with calling, email and SMS built in, plus an AI sales agent called Chloe, aimed at small and mid-sized teams whose main job is outbound selling.

Best for

Close suits small sales teams that make a lot of calls and want dialling, email and SMS inside the CRM, rather than paying for separate tools alongside it.

Per user
$13/user/mo (Solo)
Free tier
No
Integrations
100+
Onboarding
None

Exclusive offer

Close deal: 20% off

An extra 20% off the first 12 months of a new annual Close subscription with code STACK20, on top of the annual billing price. New Close accounts only, signing up through a Close partner. Redeem by 31 December 2026. It cannot be combined with other offers, and the plan renews at the standard annual price after 12 months.

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How Close compares

All prices in AUDPrices checked

Side-by-side with the closest alternatives by estimated cost.

Per-user pricing based on 2 users and 1,000 contacts, using each free plan where it fits.

Common questions about Close for CRM software

The same questions Australian merchants ask before signing up.

  • Close starts at $13/user/mo (Solo), billed annually, with no monthly base fee. That entry plan is limited to one user, so a team starts on a higher plan, and paying month to month costs more per user. Calling and SMS usage is charged on top of the subscription. Close prices in US dollars, so the Australian cost moves with the exchange rate.

  • Close has no free plan. Every account starts with a 14-day free trial with no credit card required, and paid plans carry a 30-day money-back guarantee.

  • Yes. Calling, email and SMS are built into every plan, with usage charged at cost on top of the subscription. Close rents Australian numbers that can send SMS, but local and mobile numbers need paperwork before they can be issued.

  • Not on the two lower plans. Automated workflows, the power dialler and bulk email start on the third of the four plans, so a team that needs automation should price that plan rather than the headline seat. Tick the automation option in the calculator to see the plan that applies.

  • Every plan includes Chloe, an AI agent that can call leads and update records, along with a monthly allowance of AI credits per user. Close also runs an official MCP server, which connects it to ChatGPT, Claude and other compatible tools.

  • Close lists Amazon Web Services US for application hosting, so expect Australian customer data to sit outside Australia.

  • Close holds a 4.7-star rating on G2 from 2,158 reviews.

Strengths and trade-offs

Pros

  • Calling, email and SMS built into the CRM
  • AI credits and the Chloe AI agent on every plan
  • Unlimited contacts and leads from the team plans up
  • Official MCP server for ChatGPT, Claude and other AI tools

Cons

  • Priced in US dollars, so the local cost moves with the exchange rate
  • No free plan, only a 14-day trial
  • The entry plan is limited to one user
  • Workflows, the power dialler and bulk email start two plans up

About Close

Close is a CRM built for teams that sell by phone and email. Calling, email and SMS sit inside the product and log themselves against the lead, so a rep can work a list without moving between tools. Every plan also carries Chloe, an AI agent that can call leads, along with a monthly allowance of AI credits.

The ladder has a catch for small teams. The cheapest plan is for one person only, so any team starts a plan higher, and automated workflows, the power dialler and bulk email arrive only on the plan after that. Calling and SMS usage is billed on top of the subscription. For Australian buyers there are two things to know: Close prices and bills in US dollars, so the cost moves with the exchange rate, and it hosts data on AWS in the United States. Australian local and mobile numbers need paperwork before Close can issue one.

Close was founded in 2013 and is headquartered in Austin, USA.

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