Valory describes itself as "a managed AI receptionist service for Australian businesses", and it is managed in a way nothing else in this table is: every plan includes onboarding and ongoing tuning by Valory staff, and AU local numbers are included, one on the lower plans and two on the top one. It is also the only vendor here that charges a setup fee, and that fee is itself a floor which varies with scope and complexity.
It meters two separate things, voice minutes and SMS messages, each with its own allowance and its own overage rate. Our estimate covers the voice side only, so a business that also sends SMS pays more than the figure shown.