Pipedrive

Pipedrive starts at $19/user/mo (Lite) on the Lite plan, billed annually. There is no monthly base fee and no minimum seat requirement, so a single user can subscribe at the entry rate. No onboarding fee applies.

Pipedrive does not offer a free plan. A 14-day free trial is available without requiring a credit card. After the trial, a paid Lite plan or above is required to continue. If a free-forever option is important, HubSpot and Zoho CRM both offer free plans; Freshsales dropped its free plan in 2026.

Pipedrive is widely regarded as the best visual sales pipeline CRM on the market. Its kanban-style deal board gives sales reps an immediate, drag-and-drop view of every deal in progress, making it particularly popular with Australian SMB sales teams who want simplicity and clarity over a sprawling feature set.

Marketing automation features such as email sequences and campaign tools are available from the Growth plan and above, not on the Lite entry plan. The Lite plan includes basic email integration and manual email logging. Teams that need full marketing automation from day one should evaluate whether the Growth tier fits their budget.

Pipedrive connects with more than 400 tools including Gmail, Outlook, Google Calendar, Slack, Zoom, Xero, QuickBooks, Zapier, and a broad range of sales and marketing platforms. The integration library is mid-range in size but covers all the tools most sales teams rely on daily.

Pipedrive is simpler, cheaper, and faster to set up than Salesforce. It is built specifically for sales pipeline management and is best for teams of fewer than 100 people that want a focused, easy-to-use tool. Salesforce offers far greater customisation, enterprise-grade reporting, and a much larger ecosystem, but comes with a steeper learning curve, higher cost, and often requires a consultant to implement properly. Pipedrive is the practical choice for most Australian SMBs; Salesforce suits mid-market and enterprise teams.

Yes. Pipedrive geo-prices for Australian visitors and publishes a genuine Australian dollar rate card, so your bill does not move with the euro or US dollar exchange rate the way some other CRMs in this comparison do.