Pin Payments logo

Pin Payments

Pin Payments is a Melbourne-built online card processor for developers, SaaS and subscription businesses, charging one flat GST-inclusive rate with free refunds, no monthly fee and no lock-in contract.

Best for

SaaS, subscription, and developer-led businesses needing transparent flat-rate online processing.

In-person rate
Online only
Online rate
1.6% + 30c
Monthly fee
Free
Contract
No lock-in

Pricing breakdown

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
Online only
Monthly fee
Free
Hardware cost
Online only
Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
1.6% + 30c

GST inclusive for AU merchants. International cards 3.4% + 30c.

Monthly fee
Free
Setup fee
Free

Other fees

Chargeback fee
$25

Dispute administration fee, only if cardholder wins.

AMEX rate
1.6% + 30c

Same flat rate across all card brands, GST inclusive.

International card surcharge
+1.8%

International cards 3.4% + 30c vs domestic 1.6%.

Early termination fee
None

No lock-in.

Instant payout fee
Standard payouts

No instant payout option advertised.

Refund fee
Free

Free refund processing.

PCI compliance fee
Free

PCI compliance bundled.

Contract terms

Contract length
No lock-in
Settlement time
Standard payouts
Least-cost routing
No
Recurring billing
Yes

How Pin Payments compares

All prices in AUDPrices checked

Side-by-side with the closest alternatives by estimated cost.

Based on $15,000/mo card volume at a $50 average transaction, 70% in person and 30% online.

Pin Payments logo

Pin Payments

In-person rate
Online only
Online rate
1.6% + 30c
Monthly fee
Free
Hardware cost
Online only
Contract length
No lock-in
Settlement time
Standard payouts
Est. monthly cost
—
Square logo

Square

$267/mo est.

In-person rate
1.6%
Online rate
2.2%
Monthly fee
Free
Hardware cost
$65
Contract length
No lock-in
Settlement time
Next day
Est. monthly cost
$267/mo
Zeller logo

Zeller

$248.25/mo est.

In-person rate
1.4%
Online rate
1.75% + 25c
Monthly fee
Free
Hardware cost
From $99
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$248.25/mo
Stripe logo

Stripe

$295.50/mo est.

In-person rate
1.65% + $0.10
Online rate
1.65% + $0.30
Monthly fee
Free
Hardware cost
From $89
Contract length
No lock-in
Settlement time
Standard payouts
Est. monthly cost
$295.50/mo

Common questions about Pin Payments for payment providers

The same questions Australian merchants ask before signing up.

  • Pin Payments charges 1.6% + 30c for cards issued by Australian banks used for AUD transactions. This rate is GST-inclusive, which means no additional tax is added on top.

  • No. Pin Payments carries no monthly account fee. You only pay when you process a transaction.

  • Pin Payments is an online-only payment gateway and does not provide in-person EFTPOS hardware. It is designed for card-not-present transactions processed via API, payment pages, or e-commerce platform integrations.

  • Yes. Pin Payments supports subscription and recurring billing through its API, making it a good fit for SaaS businesses and membership platforms that need to charge customers on a regular cycle.

  • Pin Payments charges 1.6% + 30c for American Express cards, the same flat rate as Visa and Mastercard domestic cards. This blended AMEX rate is a practical benefit for merchants who accept a mix of card types.

  • Yes. Pin Payments offers a discounted transaction rate for registered not-for-profit organisations. Contact their team with evidence of your NFP status to apply.

  • Pin Payments is best suited to SaaS companies, subscription businesses, developers, and online retailers that want transparent Australian-built flat-rate payment processing with no monthly fee and no lock-in. Its GST-inclusive pricing and NFP discount are distinctive advantages.

Strengths and trade-offs

Pros

  • One flat rate, GST inclusive
  • No monthly fee or lock-in
  • Free refund processing
  • Discounted rate for registered not-for-profits

Cons

  • Online only, no in-person terminals
  • A fixed fee on every payment adds up on small transactions

Accepted payment methods

Cards, wallets, and other methods supported by Pin Payments for Australian merchants.

Cards

  • Visa
  • Mastercard
  • AMEX
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay

About Pin Payments

Pin Payments is a Melbourne-built online card processor with flat-rate pricing inclusive of GST for Australian merchants. Free refunds, no lock-in, and no setup fees. Popular with developers and SaaS businesses.

Pin Payments was founded in 2012 and is headquartered in Melbourne, Australia.

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