Westpac logo

Westpac

Westpac merchant services including EFTPOS Air for soft-POS payments.

In-person rate
1.2%
Online rate
1.4%
Monthly fee
$24.75/mo
Contract
No lock-in

Best for

Westpac business customers and tradies needing phone-based acceptance.

Pricing breakdown

All prices in AUDLast verified 13 June 2026

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
1.2%

1.2% flat rate for EFTPOS Now/Flex/Connect. EFTPOS Air app is 1.4% with no monthly fee. Currently offering $0 merchant fees for 3 months for new customers.

Monthly fee
$24.75/mo

Terminal rental.

Terminal cost
$24.75/mo rental
Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
1.4%

Westpac OnlinePay: flat 1.4% for eftpos, Mastercard, and Visa, with no monthly fee. Amex and JCB are accepted under separate agreement.

Monthly fee
$24.75/mo

Terminal rental.

Setup fee
Free

Other fees

Chargeback fee
AMEX rate
1.2%

Included in the 1.2% flat rate.

International card surcharge
Early termination fee
None

No lock-in contract.

Instant payout fee
Instant

Instant settlement to Westpac accounts.

Refund fee
PCI compliance fee

Contract terms

Contract length
No lock-in
Settlement time
Instant

Instant settlement available with a Westpac business account.

Least-cost routing
Yes
Recurring billing
Yes

Accepted payment methods

Cards, wallets, and other methods supported by Westpac for Australian merchants.

Cards

  • Visa
  • Mastercard
  • EFTPOS
  • AMEX
  • UnionPay
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay
  • Samsung Pay

Strengths and trade-offs

Pros

  • EFTPOS Air requires no hardware
  • Big Four bank backing

Cons

  • No public pricing
  • Application and onboarding slower than fintech alternatives

About Westpac

Westpac offers traditional EFTPOS terminals and EFTPOS Air, a soft-POS solution that turns a compatible smartphone into a card reader. Pricing is custom-quoted.

Westpac was founded in 1817 and is headquartered in Sydney, Australia.

How Westpac compares

Side-by-side with the closest alternatives by estimated cost.

Assumes $15,000/mo volume, $50 average transaction, 70% in-person and 30% online.

Westpac logo

Westpac

$214/mo est.

In-person rate
1.2%
Online rate
1.4%
Monthly fee
$24.75/mo
Terminal cost
$24.75/mo rental
Contract length
No lock-in
Settlement time
Instant
Est. monthly cost
$214/mo
Bendigo Bank logo

Bendigo Bank

$229/mo est.

In-person rate
1.4%
Online rate
1.4%
Monthly fee
From $19/mo
Terminal cost
From $19/mo rental
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$229/mo
NAB logo

NAB

$231/mo est.

In-person rate
1.15%
Online rate
1.4% + $0.25
Monthly fee
$25/mo
Terminal cost
$25/mo rental
Contract length
No lock-in (60 days notice)
Settlement time
Next business day
Est. monthly cost
$231/mo
SumUp logo

SumUp

$242/mo est.

In-person rate
1.4%
Online rate
2.1%
Monthly fee
Free
Terminal cost
From $24
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$242/mo

Common questions about Westpac

The same questions Australian merchants ask before signing up.

  • Westpac does not publish standard transaction rates for merchant services. All pricing is provided via a custom quote based on your business profile and banking relationship.

  • EFTPOS Air is Westpac's tap-to-phone soft POS solution that turns a compatible Android smartphone into a card reader with no physical hardware required. It is well suited to mobile merchants and tradies who do not want to carry a separate terminal.

  • Westpac offers Merchant Choice Routing for eligible contactless debit card transactions. Contact your Westpac relationship manager to activate it, as the feature is not enabled by default for all accounts.

  • Westpac settles to Westpac business accounts on a standard schedule. Settlement timing to non-Westpac accounts may differ. Confirm your expected settlement schedule as part of the merchant application process.

  • Contract length and exit terms are set individually and are not published publicly. Confirm minimum term, terminal rental obligations, and any early termination provisions before signing.

  • Westpac merchant services are best suited to existing Westpac business banking customers, particularly those who value Big Four backing and branch support. Tradies and mobile merchants may find the EFTPOS Air no-hardware option appealing. Businesses that prioritise transparent pricing or instant digital onboarding are typically better served by flat-rate independent providers.

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Compare Westpac

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