Westpac

Westpac merchant services including EFTPOS Air for soft-POS payments.

In-person rate
1.2%
Online rate
Custom quote
Monthly fee
$24.75/mo
Contract
No lock-in

Best for

Westpac business customers and tradies needing phone-based acceptance.

Pricing breakdown

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
1.2%

1.2% flat rate for EFTPOS Now/Flex/Connect. EFTPOS Air app is 1.4% with no monthly fee. Currently offering $0 merchant fees for 3 months for new customers.

Monthly fee
$24.75/mo

Terminal rental.

Terminal cost
$24.75/mo rental
Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
Custom quote
Monthly fee
$24.75/mo

Terminal rental.

Setup fee
Free

Other fees

Chargeback fee
Custom quote
AMEX rate
1.2%

Included in the 1.2% flat rate.

International card surcharge
Custom quote
Early termination fee
None

No lock-in contract.

Instant payout fee
Instant

Instant settlement to Westpac accounts.

Refund fee
Custom quote
PCI compliance fee
Custom quote

Contract terms

Contract length
No lock-in
Settlement time
Instant

Instant settlement available with a Westpac business account.

Least-cost routing
Yes
Recurring billing
Yes

Last verified 14 May 2026.

Accepted payment methods

Cards, wallets, and other methods supported by Westpac for Australian merchants.

Cards

  • Visa
  • Mastercard
  • EFTPOS
  • AMEX
  • UnionPay
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay
  • Samsung Pay

Strengths and trade-offs

Pros

  • EFTPOS Air requires no hardware
  • Big Four bank backing

Cons

  • No public pricing
  • Application and onboarding slower than fintech alternatives

About Westpac

Westpac offers traditional EFTPOS terminals and EFTPOS Air, a soft-POS solution that turns a compatible smartphone into a card reader. Pricing is custom-quoted.

Westpac was founded in 1817 and is headquartered in Sydney, Australia.

How Westpac compares

Side-by-side with the closest alternatives by estimated monthly cost.

Westpac

In-person rate
1.2%
Online rate
Custom quote
Monthly fee
$24.75/mo
Terminal cost
$24.75/mo rental
Contract length
No lock-in
Settlement time
Instant
Est. monthly cost

Zeller

$633/mo est.

In-person rate
1.4%
Online rate
1.7% + $0.25
Monthly fee
Free
Terminal cost
From $99
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$633/mo

Stripe

$723/mo est.

In-person rate
1.7% + $0.30
Online rate
1.7% + $0.30
Monthly fee
Free
Terminal cost
Hardware quoted
Contract length
No lock-in
Settlement time
Standard payouts
Est. monthly cost
$723/mo

Square

$757/mo est.

In-person rate
1.6%
Online rate
2.2%
Monthly fee
Free
Terminal cost
$65
Contract length
No lock-in
Settlement time
Next day
Est. monthly cost
$757/mo

Common questions about Westpac

The same questions Australian merchants ask before signing up.

  • Westpac charges in-person transactions at 1.2% for Australian merchants. Compare these rates against other providers on our payment-providers comparison page.

  • Westpac does not require a lock-in contract for Australian merchants. You can switch providers at any time without an exit fee.

  • Westpac settles funds on a instant schedule for Australian merchants. Settlement timing can be a deciding factor for cash flow, see how it compares on our payment-providers comparison page.

  • Westpac accepts AMEX in Australia at 1.2%. Some providers price AMEX higher than Visa and Mastercard, so check the comparison before signing on.

  • Yes. Westpac offers least-cost routing in Australia, which can lower the cost of contactless debit transactions by routing them through the cheaper EFTPOS network. This is a real saving for busy retail and hospitality merchants.

  • Westpac is best suited to westpac business customers and tradies needing phone-based acceptance. To see how it stacks up for your specific volume and card mix, try our free fee calculator.

  • We may earn a commission when you click through to Westpac and sign up, where a commercial arrangement is in place. This never affects ranking, the data we publish, or the comparisons we make on this page. Read our terms for the full picture.

Compare Westpac

Compare Westpac against every other Australian provider on price, contract terms, and features.