Smartpay (Shift4)

Surcharging-first EFTPOS with no-bill Low Cost EFTPOS Pass option.

In-person rate
Surcharge-pass or quote
Online rate
Custom quote
Monthly fee
Varies by plan
Contract
No lock-in

Best for

Businesses comfortable surcharging customers to eliminate merchant fees.

Pricing breakdown

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
Surcharge-pass or quote

Low Cost EFTPOS Pass: customer pays surcharge, merchant pays $0. Pay plan: monthly fee, custom quoted.

Monthly fee
Varies by plan
Terminal cost
Rental
Setup fee
Custom quote

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
Custom quote
Monthly fee
Varies by plan
Setup fee
Custom quote

Other fees

Chargeback fee
Custom quote
AMEX rate
Custom quote
International card surcharge
Custom quote
Early termination fee
None

No lock-in contracts.

Instant payout fee
Next business day
Refund fee
Quote
PCI compliance fee
Custom quote

Contract terms

Contract length
No lock-in
Settlement time
Next business day
Least-cost routing
Yes
Recurring billing
No

In-person EFTPOS focus.

Last verified 14 May 2026.

Accepted payment methods

Cards, wallets, and other methods supported by Smartpay (Shift4) for Australian merchants.

Cards

  • Visa
  • Mastercard
  • EFTPOS
  • AMEX

Digital wallets

  • Apple Pay
  • Google Pay
  • Samsung Pay

Strengths and trade-offs

Pros

  • Surcharge-pass model means merchant pays $0 transaction fees
  • No lock-in contracts
  • Next-business-day settlement

Cons

  • Surcharging may impact customer experience
  • No public bespoke pricing

About Smartpay (Shift4)

Smartpay (now operating as Shift4 in Australia) is best known for the Low Cost EFTPOS Pass, a customer-surcharge model where the merchant pays no transaction fees. Pricing is custom-quoted.

Smartpay (Shift4) was founded in 2003 and is headquartered in Sydney, Australia.

How Smartpay (Shift4) compares

Side-by-side with the closest alternatives by estimated monthly cost.

Smartpay (Shift4)

In-person rate
Surcharge-pass or quote
Online rate
Custom quote
Monthly fee
Varies by plan
Terminal cost
Rental
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost

Zeller

$633/mo est.

In-person rate
1.4%
Online rate
1.7% + $0.25
Monthly fee
Free
Terminal cost
From $99
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$633/mo

Stripe

$723/mo est.

In-person rate
1.7% + $0.30
Online rate
1.7% + $0.30
Monthly fee
Free
Terminal cost
Hardware quoted
Contract length
No lock-in
Settlement time
Standard payouts
Est. monthly cost
$723/mo

Square

$757/mo est.

In-person rate
1.6%
Online rate
2.2%
Monthly fee
Free
Terminal cost
$65
Contract length
No lock-in
Settlement time
Next day
Est. monthly cost
$757/mo

Common questions about Smartpay (Shift4)

The same questions Australian merchants ask before signing up.

  • Smartpay (Shift4) does not publish a standard rate in Australia. Pricing is quoted based on your business size, industry, and card mix. Request a quote on their site, or use our free fee calculator to compare against providers that do publish rates.

  • Smartpay (Shift4) does not require a lock-in contract for Australian merchants. You can switch providers at any time without an exit fee.

  • Smartpay (Shift4) settles funds on a next business day schedule for Australian merchants. Settlement timing can be a deciding factor for cash flow, see how it compares on our payment-providers comparison page.

  • Smartpay (Shift4) AMEX pricing in Australia is not publicly listed. Ask their sales team whether AMEX acceptance and rates are included.

  • Yes. Smartpay (Shift4) offers least-cost routing in Australia, which can lower the cost of contactless debit transactions by routing them through the cheaper EFTPOS network. This is a real saving for busy retail and hospitality merchants.

  • Smartpay (Shift4) is best suited to businesses comfortable surcharging customers to eliminate merchant fees. To see how it stacks up for your specific volume and card mix, try our free fee calculator.

  • We may earn a commission when you click through to Smartpay (Shift4) and sign up, where a commercial arrangement is in place. This never affects ranking, the data we publish, or the comparisons we make on this page. Read our terms for the full picture.

Compare Smartpay (Shift4)

Compare Smartpay (Shift4) against every other Australian provider on price, contract terms, and features.