Pin Payments logo

Pin Payments

Melbourne-built developer-friendly online card processing at 1.6% + 30c.

In-person rate
Online only
Online rate
1.6% + 30c
Monthly fee
Free
Contract
No lock-in

Best for

SaaS, subscription, and developer-led businesses needing transparent flat-rate online processing.

Pricing breakdown

All prices in AUDLast verified 11 June 2026

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
Online only
Monthly fee
Free
Terminal cost
Online only
Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
1.6% + 30c

GST inclusive for AU merchants. International cards 3.4% + 30c.

Monthly fee
Free
Setup fee
Free

Other fees

Chargeback fee
$25

Dispute administration fee, only if cardholder wins.

AMEX rate
1.6% + 30c

Same flat rate across all card brands, GST inclusive.

International card surcharge
+1.8%

International cards 3.4% + 30c vs domestic 1.6%.

Early termination fee
None

No lock-in.

Instant payout fee
Standard payouts

No instant payout option advertised.

Refund fee
Free

Free refund processing.

PCI compliance fee
Free

PCI compliance bundled.

Contract terms

Contract length
No lock-in
Settlement time
Standard payouts
Least-cost routing
No
Recurring billing
Yes

Accepted payment methods

Cards, wallets, and other methods supported by Pin Payments for Australian merchants.

Cards

  • Visa
  • Mastercard
  • AMEX
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay

Strengths and trade-offs

Pros

  • Flat 1.6% + 30c (GST inclusive)
  • No monthly fee or lock-in
  • Free refund processing
  • Discounted rate for registered not-for-profits

Cons

  • Online only, no in-person terminals
  • Standard rate slightly higher than enterprise plans

About Pin Payments

Pin Payments is a Melbourne-built online card processor with flat-rate pricing inclusive of GST for Australian merchants. Free refunds, no lock-in, and no setup fees. Popular with developers and SaaS businesses.

Pin Payments was founded in 2012 and is headquartered in Melbourne, Australia.

How Pin Payments compares

Side-by-side with the closest alternatives by estimated cost.

Assumes $15,000/mo volume, $50 average transaction, 70% in-person and 30% online.

Pin Payments logo

Pin Payments

In-person rate
Online only
Online rate
1.6% + 30c
Monthly fee
Free
Terminal cost
Online only
Contract length
No lock-in
Settlement time
Standard payouts
Est. monthly cost
Westpac logo

Westpac

$214/mo est.

In-person rate
1.2%
Online rate
1.4%
Monthly fee
$24.75/mo
Terminal cost
$24.75/mo rental
Contract length
No lock-in
Settlement time
Instant
Est. monthly cost
$214/mo
Bendigo Bank logo

Bendigo Bank

$229/mo est.

In-person rate
1.4%
Online rate
1.4%
Monthly fee
From $19/mo
Terminal cost
From $19/mo rental
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$229/mo
NAB logo

NAB

$231/mo est.

In-person rate
1.15%
Online rate
1.4% + $0.25
Monthly fee
$25/mo
Terminal cost
$25/mo rental
Contract length
No lock-in (60 days notice)
Settlement time
Next business day
Est. monthly cost
$231/mo

Common questions about Pin Payments

The same questions Australian merchants ask before signing up.

  • Pin Payments charges 1.6% + 30c for cards issued by Australian banks used for AUD transactions. This rate is GST-inclusive, which means no additional tax is added on top.

  • No. Pin Payments carries no monthly account fee (Free). You only pay when you process a transaction.

  • Pin Payments is an online-only payment gateway and does not provide in-person EFTPOS hardware. It is designed for card-not-present transactions processed via API, payment pages, or e-commerce platform integrations.

  • Yes. Pin Payments supports subscription and recurring billing through its API, making it a good fit for SaaS businesses and membership platforms that need to charge customers on a regular cycle.

  • Pin Payments charges 1.6% + 30c for American Express cards, the same flat rate as Visa and Mastercard domestic cards. This blended AMEX rate is a practical benefit for merchants who accept a mix of card types.

  • Yes. Pin Payments offers a discounted transaction rate for registered not-for-profit organisations. Contact their team with evidence of your NFP status to apply.

  • Pin Payments is best suited to SaaS companies, subscription businesses, developers, and online retailers that want transparent Australian-built flat-rate payment processing with no monthly fee and no lock-in. Its GST-inclusive pricing and NFP discount are distinctive advantages.

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Compare Pin Payments

Compare Pin Payments against every other Australian provider on price, contract terms, and features.