NAB logo

NAB

NAB merchant services including Easy Tap mobile and Smart terminals.

In-person rate
1.15%
Online rate
1.4% + $0.25
Monthly fee
$25/mo
Contract
No lock-in (60 days notice)

Best for

NAB business customers and businesses needing mobile-only acceptance.

Pricing breakdown

All prices in AUDLast verified 13 June 2026

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
1.15%

1.15% flat rate covers all card types. NAB Easy Tap app is 1.4% with no monthly fee.

Monthly fee
$25/mo

Terminal rental.

Terminal cost
$25/mo rental
Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
1.4% + $0.25

NAB Gateway online Simple Pricing: 1.40% plus $0.25 per transaction. A separate $30/mo gateway access fee is not modelled (see known limitations).

Monthly fee
$25/mo

Terminal rental.

Setup fee
Free

Other fees

Chargeback fee
AMEX rate
1.15%

Included in the 1.15% flat rate.

International card surcharge
Early termination fee
60 days notice

No lock-in; standard notice period applies.

Instant payout fee
Next business day
Refund fee
PCI compliance fee

Contract terms

Contract length
No lock-in (60 days notice)
Settlement time
Next business day
Least-cost routing
Yes
Recurring billing
Yes

Accepted payment methods

Cards, wallets, and other methods supported by NAB for Australian merchants.

Cards

  • Visa
  • Mastercard
  • EFTPOS
  • AMEX
  • UnionPay
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay
  • Samsung Pay

Strengths and trade-offs

Pros

  • Phone-based Easy Tap for low-volume businesses
  • Big Four bank backing
  • Integrated banking

Cons

  • No public pricing
  • Setup process longer than fintech alternatives

About NAB

NAB offers a full suite of merchant payment products from soft-POS Easy Tap (phone-based) through to integrated Smart terminals. Pricing is custom-quoted.

NAB was founded in 1858 and is headquartered in Melbourne, Australia.

How NAB compares

Side-by-side with the closest alternatives by estimated cost.

Assumes $15,000/mo volume, $50 average transaction, 70% in-person and 30% online.

NAB logo

NAB

$231/mo est.

In-person rate
1.15%
Online rate
1.4% + $0.25
Monthly fee
$25/mo
Terminal cost
$25/mo rental
Contract length
No lock-in (60 days notice)
Settlement time
Next business day
Est. monthly cost
$231/mo
Bendigo Bank logo

Bendigo Bank

$229/mo est.

In-person rate
1.4%
Online rate
1.4%
Monthly fee
From $19/mo
Terminal cost
From $19/mo rental
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$229/mo
SumUp logo

SumUp

$242/mo est.

In-person rate
1.4%
Online rate
2.1%
Monthly fee
Free
Terminal cost
From $24
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$242/mo
Zeller logo

Zeller

$246/mo est.

In-person rate
1.4%
Online rate
1.7% + $0.25
Monthly fee
Free
Terminal cost
From $99
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$246/mo

Common questions about NAB

The same questions Australian merchants ask before signing up.

  • NAB's in-person rate on its published Simple Pricing plan is 1.15%. This applies to the standard in-person terminal plan. Rates on the NAB Gateway online plan differ and include a separate monthly access fee not reflected in this figure.

  • NAB's standard in-person merchant plan carries a $25/mo monthly fee. This does not include the terminal rental, which is charged separately.

  • NAB offers Merchant Choice Routing (MCR) to direct eligible contactless dual-network debit card transactions through the eftpos network when it is cheaper. However, public data from the Reserve Bank of Australia has shown that NAB's MCR activation rate across its merchant base has been relatively low, so it is worth proactively requesting activation.

  • NAB settles funds on the next business day for most merchant accounts. Businesses that also bank with NAB may access preferential settlement timing, but same-day settlement is not a standard feature.

  • NAB's published AMEX rate is 1.15%. This is notably lower than many flat-rate providers, which reflects NAB's ability to negotiate AMEX rates on behalf of its merchant base.

  • NAB offers Smart terminals for fixed-location businesses and Easy Tap, a software-based tap-to-phone solution that turns an Android device into a card reader with no hardware required. Easy Tap is well suited to lower-volume mobile businesses.

  • NAB merchant services are best suited to existing NAB business banking customers, particularly those with moderate-to-high card volumes who benefit from negotiated rates. Its Easy Tap product also makes it a practical option for mobile or lower-volume businesses who want bank-backed credibility.

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