NAB logo

NAB

NAB is a Big Four Australian bank whose merchant services cover Smart terminals, the phone-based Easy Tap app and NAB Gateway for online payments, with published card rates and a monthly terminal fee.

Best for

NAB business customers and businesses needing mobile-only acceptance.

In-person rate
1.05%
Online rate
1.30% + $0.25
Monthly fee
$25/mo
Contract
No lock-in (60 days notice)
Visit NAB

Pricing breakdown

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
1.05%

Cut from 1.15% effective 1 Oct 2026 following the RBA interchange reforms. NAB Easy Tap app rate not separately re-verified at this cutover. Source: nab.com.au/business/payments-and-merchants, read 2026-10-01.

Monthly fee
$25/mo

Terminal rental.

Hardware cost
$25/mo rental
Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
1.30% + $0.25

NAB Gateway online Simple Pricing cut from 1.40% to 1.30% plus $0.25 per transaction, effective 1 Oct 2026 following the RBA interchange reforms. A separate $30/mo gateway access fee is not modelled (see known limitations). Source: nab.com.au/business/payments-and-merchants, read 2026-10-01.

Monthly fee
$25/mo

Terminal rental.

Setup fee
Free

Other fees

Chargeback fee
AMEX rate
Set by your own Amex merchant agreement, not NAB

Correction, 2026-10-01 (not a ban-driven change): NAB explicitly states Amex transactions are NOT included in its Merchant Service Fee and are charged under the merchant own separate agreement with American Express. Previously stored as 1.15%, bundled with the flat rate; that was wrong. Source: nab.com.au/business/payments-and-merchants, read 2026-10-01.

International card surcharge
Early termination fee
60 days notice

No lock-in; standard notice period applies.

Instant payout fee
Next business day
Refund fee
PCI compliance fee

Contract terms

Contract length
No lock-in (60 days notice)
Settlement time
Next business day
Least-cost routing
Yes
Recurring billing
Yes

How NAB compares

All prices in AUDPrices checked

Side-by-side with the closest alternatives by estimated cost.

Based on $15,000/mo card volume at a $50 average transaction, 70% in person and 30% online.

NAB logo

NAB

$216.25/mo est.

In-person rate
1.05%
Online rate
1.30% + $0.25
Monthly fee
$25/mo
Hardware cost
$25/mo rental
Contract length
No lock-in (60 days notice)
Settlement time
Next business day
Est. monthly cost
$216.25/mo
Visit NAB
SumUp logo

SumUp

$241.50/mo est.

In-person rate
1.4%
Online rate
2.1%
Monthly fee
Free
Hardware cost
From $49
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$241.50/mo
Zeller logo

Zeller

$248.25/mo est.

In-person rate
1.4%
Online rate
1.75% + 25c
Monthly fee
Free
Hardware cost
From $99
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$248.25/mo
Square logo

Square

$267/mo est.

In-person rate
1.6%
Online rate
2.2%
Monthly fee
Free
Hardware cost
$65
Contract length
No lock-in
Settlement time
Next day
Est. monthly cost
$267/mo

Common questions about NAB for payment providers

The same questions Australian merchants ask before signing up.

  • NAB's in-person rate on its published Simple Pricing plan is 1.05%. This applies to the standard in-person terminal plan. Rates on the NAB Gateway online plan differ and include a separate monthly access fee not reflected in this figure.

  • NAB's standard in-person merchant plan carries a $25/mo fee. This does not include the terminal rental, which is charged separately.

  • NAB offers Merchant Choice Routing (MCR) to direct eligible contactless dual-network debit card transactions through the eftpos network when it is cheaper. However, public data from the Reserve Bank of Australia has shown that NAB's MCR activation rate across its merchant base has been relatively low, so it is worth proactively requesting activation.

  • NAB settles funds on the next business day for most merchant accounts. Businesses that also bank with NAB may access preferential settlement timing, but same-day settlement is not a standard feature.

  • NAB's published AMEX rate is Set by your own Amex merchant agreement, not NAB. This is notably lower than many flat-rate providers, which reflects NAB's ability to negotiate AMEX rates on behalf of its merchant base.

  • NAB offers Smart terminals for fixed-location businesses and Easy Tap, a software-based tap-to-phone solution that turns an Android device into a card reader with no hardware required. Easy Tap is well suited to lower-volume mobile businesses.

  • NAB merchant services are best suited to existing NAB business banking customers, particularly those with moderate-to-high card volumes who benefit from negotiated rates. Its Easy Tap product also makes it a practical option for mobile or lower-volume businesses who want bank-backed credibility.

Strengths and trade-offs

Pros

  • Published flat in-person and online rates
  • Phone-based Easy Tap for low-volume businesses
  • Big Four bank backing
  • Integrated banking

Cons

  • Monthly terminal fee on top of the rate
  • Setup process longer than fintech alternatives

Accepted payment methods

Cards, wallets, and other methods supported by NAB for Australian merchants.

Cards

  • Visa
  • Mastercard
  • EFTPOS
  • AMEX
  • UnionPay
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay
  • Samsung Pay

Other

  • PayTo

About NAB

NAB's merchant services run from the phone-based Easy Tap app through to integrated Smart terminals, plus NAB Gateway for online payments. It publishes a flat in-person rate, an online rate and a monthly terminal fee, all shown in our table; other fees are quoted by the business banking team.

NAB was founded in 1858 and is headquartered in Melbourne, Australia.

We may earn a commission when you click through to a provider. Any offer shown is the provider’s own, and we check each one before it appears. Neither ever affects ranking or data shown. Read our terms.

Work at NAB? Claim this listing

Compare NAB

Compare NAB against every other Australian provider on price, contract terms, and features.