CommBank Smart logo

CommBank Smart

CommBank Smart is Commonwealth Bank's merchant service for Australian businesses, with Smart terminals, a published flat in-person rate and same-day settlement into a CommBank business account.

Best for

Established CommBank business customers wanting integrated banking and payments.

In-person rate
0.99%
Online rate
Custom quote
Monthly fee
$29.50/mo
Contract
No lock-in

Pricing breakdown

Every fee we track, grouped by where it applies.

In-person payments

EFTPOS terminal and tap-to-pay transactions.

Transaction rate
0.99%

Cut from 1.1% effective 1 Oct 2026: "If you were previously on the 1.10% standard rate, your rate was automatically reduced" following the RBA interchange reforms. Covers all major card schemes including AMEX, subject to approval. Source: commbank.com.au/business/merchant-services.html, read 2026-10-01.

Monthly fee
$29.50/mo

Smart terminal monthly rental fee. Smart Mini available outright at $59.

Hardware cost
From $0

Smart Mini terminal available at no cost.

Setup fee
Free

Online payments

Online checkout and keyed-in card transactions.

Transaction rate
Monthly fee
$29.50/mo

Smart terminal monthly rental fee. Smart Mini available outright at $59.

Setup fee
Free

Other fees

Chargeback fee
AMEX rate
0.99%

AMEX and JCB are covered by the single flat in-store rate. Source: commbank.com.au/business/payments.html, read 2026-10-02.

International card surcharge
Early termination fee
None

No lock-in contract.

Instant payout fee
Same-day available

Same-day settlement to CommBank accounts.

Refund fee
PCI compliance fee

Contract terms

Contract length
No lock-in
Settlement time
Same day

Same-day settlement to a CommBank account; before 9:30pm Sydney/Melbourne for eligible customers.

Least-cost routing
Yes
Recurring billing
Yes

How CommBank Smart compares

All prices in AUDPrices checked

Side-by-side with the closest alternatives by estimated cost.

Based on $15,000/mo card volume at a $50 average transaction, 70% in person and 30% online.

CommBank Smart logo

CommBank Smart

In-person rate
0.99%
Online rate
Custom quote
Monthly fee
$29.50/mo
Hardware cost
From $0
Contract length
No lock-in
Settlement time
Same day
Est. monthly cost
—
Square logo

Square

$267/mo est.

In-person rate
1.6%
Online rate
2.2%
Monthly fee
Free
Hardware cost
$65
Contract length
No lock-in
Settlement time
Next day
Est. monthly cost
$267/mo
Zeller logo

Zeller

$248.25/mo est.

In-person rate
1.4%
Online rate
1.75% + 25c
Monthly fee
Free
Hardware cost
From $99
Contract length
No lock-in
Settlement time
Next business day
Est. monthly cost
$248.25/mo
Stripe logo

Stripe

$295.50/mo est.

In-person rate
1.65% + $0.10
Online rate
1.65% + $0.30
Monthly fee
Free
Hardware cost
From $89
Contract length
No lock-in
Settlement time
Standard payouts
Est. monthly cost
$295.50/mo

Common questions about CommBank Smart for payment providers

The same questions Australian merchants ask before signing up.

  • CommBank Smart (CommBank merchant services) does not list standard transaction rates publicly. Pricing is negotiated as part of an individual merchant agreement based on your business profile, card volume, and existing CommBank relationship.

  • CommBank offers same-day settlement to CommBank business accounts, which is one of its key advantages. This is faster than the standard next-business-day schedule offered by many fintech providers for businesses that bank outside CommBank.

  • CommBank offers Merchant Choice Routing for eligible contactless debit transactions, directing them through the eftpos network when it is cheaper. Contact CommBank directly to activate this for your terminals.

  • Contract length and early exit terms are set individually as part of your merchant agreement. They are not published publicly. Confirm the minimum term and any termination costs before signing.

  • CommBank Smart does not publish a standard monthly fee. Fees, including any terminal rental or account service charges, are confirmed in your individual merchant agreement.

  • CommBank Smart is best suited to established CommBank business banking customers, particularly those that value same-day settlement into their existing CommBank account and the branch support of a Big Four bank. Small businesses that prefer transparent flat-rate pricing and fast digital onboarding are typically better served by independent flat-rate providers.

Strengths and trade-offs

Pros

  • Published flat in-person rate
  • Same-day settlement to CommBank accounts
  • Wide branch and support network
  • Big Four bank backing

Cons

  • Monthly terminal fee on top of the rate
  • Online and chargeback fees are quoted, not published
  • Onboarding is bank-paced rather than fintech-fast

Accepted payment methods

Cards, wallets, and other methods supported by CommBank Smart for Australian merchants.

Cards

  • Visa
  • Mastercard
  • EFTPOS
  • AMEX
  • UnionPay
  • JCB
  • Diners Club

Digital wallets

  • Apple Pay
  • Google Pay
  • Samsung Pay

Other

  • PayTo

About CommBank Smart

CommBank Smart is the Commonwealth Bank's merchant service, built around its Smart terminal range. It publishes a flat in-person card rate and a monthly terminal fee, both shown in our table, and settles same day into a CommBank business account. Online payment and chargeback fees are quoted by the bank.

CommBank Smart was founded in 1911 and is headquartered in Sydney, Australia.

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